16 comments

• 

  jano

  4 months ago

  Wouldn't this data be available as the Annual Sales (sales, not profits) figure of the D&B Company Profile Report?
  
  https://smallbusiness.dnb.com/webapp/wcs/stores...
  
  This report is available for $19.99. However, it's only available for US cutomers (that's not my case).
  
  According to the example report, the Annual Sales figure is a required field for producing a Company Profile Report.
  
  https://smallbusiness.dnb.com/webapp/wcs/stores...
  reply
• 

  jedc

  4 months ago

  Hmmm... I didn't know this was centralized anywhere. (It is in the UK, but I didn't know anyone went state-to-state in the US to get this information.)
  reply
• 

  jano

  4 months ago

  In fact, I checked first http://www.einforma.com/ (probabaly the most comprehensive bussiness information database in Spain).
  
  einforma.com queries the D&B database for USA based business,
  
  http://www.einforma.com/servlet/app/portal/ENTP...
  
  so I thought more options would be available searching the source directly.
  
  I wouldn't mind donating some $ for the Company Profile Report.
  reply
• 

  Nikhil Kulkarni

  5 months ago

  I have taken the liberty of uploading this sheet on google docs ... find it here
  
  http://spreadsheets.google.com/ccc?key=pAVZB7af...
  reply
• 

  Isaac Garcia

  1 year ago

  I think you are off by a factor of 2. Just a hunch.
  reply
• 

  jedc

  1 year ago

  That could be very true. I'd be interested if anyone could play with the numbers substantially and have them still match up to what 37signals has released publically.
  reply
• 

  Kenley

  1 year ago

  That's why we call them 37$.
  I expect we will see this growth slow if 37$ stays with their current model of bad customer service. There are many many alternatives now, some of them are actually legitimate competition.
  reply
• 

  Hugh Hovards

  1 year ago

  Basecamp is popular and I wonder why. Most probably, cause they have been there for a long time now. However, now there are better apps availble. Like Wrike.com for projects, for example. Wrike has Gantt charts, customizable reports, due dates for tasks, email intergration and so on. Project management is not just about communication, that's what I think.
  reply
• 

  jedc

  1 year ago

  Overall, I find it interesting that the people who have posted so far are plugging their own project management software solution (whether directly or indirectly).
  
  I'm curious if anyone has more substantial comments about if/how my analysis is biased in one way or another. (I do believe it is conservative.)
  reply
• 

  Eric Meyer

  1 year ago

  There's one thing missing here: their costs. I don't know what they are, but you'd need to subtract them to determine how profitable 37s truly is.
  
  Costs I can think of right away: office space rental, utilities, equipment, co-location fees, bandwidth, servers, contract-worker payments (if any), health insurance costs, and 401(k) contribution matching. If they have set salaries as opposed to straight profit sharing, then those would have to be subtracted as well. If there is an administrative assistant or two, or any other employees who aren't part of the listed gang of nine, then those are also costs.
  
  Not that I disagree with your basic conclusion that 37s is profitable, but I think the title would have been more accurate as "37signals is one hell of a revenue-generating business".
  reply
• 

  jedc

  1 year ago

  From what they've written on their blog, their only office space is a few desks sublet from Coudal Partners in Chicago. Everyone else works from wherever they want to.
  
  True, there's likely a substantial cost to Rackspace per month for servers, but I doubt it's a big percentage of my projected $400k per month.
  
  In the end, their costs are (I believe) an order of magnitude below their revenue.
  reply
• 

  John

  1 year ago

  I think you're off.
  
  I personally, for at least 3 clients, have set up 3 accounts (people) with at least 1 project each.
  
  Here at work we have an account -- it has 1 project, but 25 people.
  
  So I think they probably make about half to a third of that, based on my gut.
  reply
• 

  jedc

  1 year ago

  Hi, John.
  
  My analysis ignored the number of users; it only deals with the number of projects. (It assumes that only 2% of accounts pay for the service, but that those accounts regularly generate new projects.) Obviously 37signals doesn't release a whole lot of data, so I've had to go with what they've provided.
  
  Download the spreadsheet and play around if you think I'm wrong!
  
  Cheers,
  Jed
  reply
• 

  ed

  10 months ago

  Uhh....thanks for your great post. Absolutely very useful for me. Very Excellent. Thanks.
  reply
• 

  Scott Sehlhorst

  4 months ago

  Thanks for the great analysis! I approached the same analysis from a couple different directions (citing other people's work & interviews with 37signals) and estimated that both of those, plus your analysis puts things in the ~ 1% of users are paid users range. Granted, there is not enough data to do an analysis of 37signal's profitability, it is useful anecdotal data to think about economic models, generally, for saas products with freemium models.
  reply
• 

  jedc

  4 months ago

  Hi, Scott. Thanks for your note, and I'm glad our respective analyses are similar. I've updated mine a bit, and think that 37signals is doing a better job than I posted here. The new link is here:
  
  http://blog.jedchristiansen.com/2008/12/04/esti...
  reply